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Document Management SolutionsOrdering InformationDocument Management Solutions has two procedures for ordering of equipment: Data-Storage Equipment: You can then call or e-mail your order with data storage model and options wanted to the addresses listed below. Data Storage Consumables and Media Kits: Credit Cards Accepted: Your Credit card will be charged by 1st-in-Scanners.com, a division of Document Management Solutions.Terms: We accept Purchase Orders from Government Entities, Educational Institutions, and Publicly Traded Companies. COD (Cashiers Check) is required for all others until credit can be established. Please fax Purchase Orders to 1-603-647-1404. Please plan of five to ten days for deliveryBefore Ordering equipment; please consult your application manuals and hardware for proper configuration and connectivity. Return Policy: Returns Policy for Defective Equipment (DOA): Returns for defective equipment must be received within 30 days from order. Equipment may not be returned without our authorization number clearly labeled on the outside of the shipping carton. Authorization numbers are available from the main office at (800) 886-6233. Returns Policy for non-defective equipment: Returns for non-defective equipment are subject to Manufacturer's return policy. Call (800) 886-6233 for specific Manufacturer returns policy details. Any accepted returned equipment which is to be credited against your account must be returned in like new condition. Equipment may not be returned without our authorization number clearly labeled on the outside of the shipping carton. Authorization numbers are available from the main office at (800) 886-6233. A 15% restocking and testing fee will be charged for non-defective returns to be credited to your account. Returns for non-defective merchandise will not be accepted after 30 days. All shipping and insurance on returns are client responsibility. Software products cannot be returned. Any questions on the information listed on these pages should be directed to support@1st-in-Data-Storage.com. Orders can be placed by email, fax, mail, or telephone at:Document Management Solutions
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